This past Friday night we received an updated guidance from the Illinois Department of Public Health (IDPH), superseding it’s previous guidance. Dental offices will now be allowed to re-open for more than just emergency patients effective May 11th if the most recent guidelines are in place. These guidelines consist of PPE procurement on our own, air purification systems, UV light disinfection of the operatory and other additional requirements. Though incompatible with current CDC and OSHA guidelines, these suggestions will need to be taken into account as well when contemplating the safe re-opening of our office. Until everything is delivered and functional this continues to exclude any aerosol producing procedures such as procedures requiring the use of a drill, ultrasonic scaler(cavitron), air-water syringe, and other aerosol producing handpieces. Like most offices we are continuing to procure and install everything necessary to treat our patients in as safe an environment as possible. Audrey and I continue to work on the office to assure all of these guidelines are met before we schedule any non-emergency patients. We continue to believe during the first week of June we will be able to begin practicing this new version of dentistry. As we have seen in the past, all of this can change in a moment’s notice. As always, Audrey and I will continue to keep you posted on any further updates. Just because the timeline has been updated, the severity of this virus has not, and our collective health remains paramount to our re-opening.
Thank you for your continued patience. Be well.
Dr. Nick and Audrey
Updated May 3rd, 2020
As always we hope that you are all well and healthy. We want to start off by saying that we are all in the same boat in one way or another during these very strange times. Though some are fortunate enough to work full or part-time from home, others unfortunately cannot, but we are all going through tough times that have now become the “new normal”. We remain concerned yet hopeful and cautiously optimistic that we will be able to return to our office as essential workers. In the meantime, for the safety of all, and to help flatten the curve for all our health care workers and first responders, our office will remain open ONLY for patients requiring emergency dental procedures through Teledentistry. Please contact us directly with all emergencies. Do not go to the emergency room or immediate care locations. We are here to refer you to the appropriate specialists for your specific needs. You can reach us via phone (773)525-1150 or email email@example.com. All non-emergency and elective dental treatment and procedures will continue to be postponed until further notice. This will remain in effect unless mandated differently by our state and local health officials.
It is of utmost importance that we update you on what we are doing to keep all our patients safe. Audrey and I continue to educate ourselves with all the new information that is passed down to us by OSHA, the Illinois State Dental Society (ISDS), American Dental Association (ADA), the World Health Organization (WHO), CDC, Department of Health and Human Resources, state, city and public health officials. There are a multitude of webinars and numerous certifications that are preparing us to provide the safest environment possible. We have and continue to acquire the appropriate PPE, including N95 and level 3 surgical masks, gloves, goggles, face shields, surgical caps, gowns, and shoe covers for our staff, as well as PPE for our patients upon entering the office.Everything in the office is disinfected with OSHA and FDA approved compounds before and after every patient. A medically rated air purification system will be in place and everything will be properly sterilized or safely disposed of.
In addition, we have purchased a hypochlorous acid electrolyzer (HOCl) which breaks down the COVID-19 virus. Please don’t let google autocorrect to hydrochloric acid, that scared the crap out of me! The HOCl will be misted onto me, Audrey, and you the patient prior to donning our PPE for the appointment.
We also will have new and revised, specific and mandatory protocols in place for patient arrival. All patients will be pre-screened on the phone prior to their appointment. We also ask that when you come for your scheduled appointment you remain in your car and call us to confirm that the room is ready for you. We no longer have a waiting room and only those who have an appointment are able to come to the office, so please plan accordingly. Upon arrival you will once again be pre-screened and we will immediately take your temperature. Once cleared, patients will pre-rinse for one minute with an iodine rinse called IORinse RTU or if allergic to iodine, a 1% hydrogen peroxide solution. This has a tremendous short term shock effect on the lipid exterior of the coronavirus. Patients will then wash their hands upon entering the operatory room. Patients are also directed to avoid touching their face for the duration of the appointment. Please note that no exceptions to these precautions can be made. The situation with COVID-19 still continues to remain quite fluid, but rest assured, we are constantly monitoring the new developments and will continue to take all steps necessary to ensure we provide a healthy office environment.
Thank you once again for your patience, understanding, and commitment to everyone's health and safety, and for being a valued patient and partner in our efforts to mitigate the spread of Coronavirus/COVID-19. Please feel free to call the office if you have any questions or concerns during this time. Once again, your health and safety is very important to us and we are doing everything mandated to ensure that you and your family stay healthy when we return to practice.
Sincerely and be well,
Dr. Nick and Audrey
Dear Valued Patients,
As the Coronavirus/COVID-19 concerns continue to increase, Dr. Nick and Audrey feel it is important to update you with what we are doing to help keep ourselves and our patients safe and healthy for future visits. This is our top priority. Currently our office remains CLOSED due to the shelter in place mandate by the State of Illinois. We have donated a large portion of our PPE supplies to our front-liners. Our protocols and requirements for disease prevention and protection in our office continues to follow all OSHA standards and all the recommendations stated by the WHO, CDC, Department of Health and Human Resources, state, city and public health officials. These protocols will be updated as mandates are rolled out.
The situation with COVID-19 still continues to remain quite fluid. Rest assured, we are constantly monitoring the new developments and will continue to take all steps necessary to ensure we provide a healthy office environment for all when we are able to return. In the meantime, please contact us directly with all emergencies. Please do not go to the emergency rooms or immediate care locations. We are here to refer you to the appropriate Specialist for your specific needs. You can reach us via phone (773)525-1150 or email firstname.lastname@example.org.
We will continue to update you via telephone, on our website, via email and social media. Please continue to take the basic personal-hygiene precautionary measures to help prevent the spread of the virus and help "flatten the curve":
• Wash your hands often and regularly with soap for at least 20 seconds and/or apply hand sanitizer.
• Avoid touching your eyes, nose, or mouth with unwashed hands.
• Cover your mouth and nose with a tissue when coughing/sneezing or cough/sneeze in your elbow.
• Avoid handshakes
• Avoid contact with sick people, and people with visible symptoms.
• Stay home if you are sick.
The below links provide additional information regarding the COVID-19:
Thank you for being a valued patient and partner in our efforts to mitigate the spread of Coronavirus/COVID-19. Please feel free to call the office if you have any questions or concerns during this time. Once again, your health and safety is very important to us and we will continue to do everything mandated to ensure that you and your family stay healthy once we are allowed to re-open our offices.
Dr. Nick and Audrey